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Hi, I'm Jackie.
A versatile researcher with 2+ years of experience driving impact for B2B and B2C teams through mixed-methods research. My goal is to make research visible, useful, and impossible to ignore. Currently seeking Fall 2025 UXR internships.
Notable brands I've worked with:
Hootsuite
User Onboarding
COMING SOON
Unmoderated Usability Study
Ensuring new users start with the right tools by testing onboarding question clarity and segmentation accuracy
Competitive Analysis • Heuristic Evaluation • Journey Mapping
Manulife
Uniting a fragmented digital ecosystem to align Manulife's brand into one cohesive, scalable experience on web and mobile
Storefront
Moderated Usability Study • Behavioral Analysis • Affinity Mapping
The Argus Group
Schedule of Benefits
Mapping where real users get lost in digital insurance documents and designing clearer, more confident journeys
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